Risk and Insurance Manager

Orange County, CA
May 10, 2023
Job Type


Risk and Insurance Manager
(Risk Management Administrator)

This recruitment is open to the public. The eligible lists established through this recruitment will be used to fill a current vacancy within John Wayne Airport and may be used to fill any future vacancies in other agencies throughout the County of Orange. This recruitment may also be used to fill positions in similar and or lower classifications.

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.


This recruitment will close on Monday, May 29, 2023, at 11:59 p.m. (PST). Qualified candidates are encouraged to apply immediately.

John Wayne Airport (JWA) has approximately 125 dedicated staff and is home to eight commercial airlines, two commuter operators, two all-cargo carriers, two full-service fixed base operators, and over 440 general aviation aircraft. JWA is owned and operated by the County of Orange and is a modern, 20-gate, medium-hub commercial and general aviation airport located approximately 35 miles south of Los Angeles. In 2022, JWA served over 11.36 million passengers, in a community of over three million, who live within the 34 cities and unincorporated areas of Orange County. Since 2017, JWA has been consistently ranked first or second in overall customer satisfaction for its size. JWA is one of the top-50 busiest commercial airports in the country in terms of both passenger enplanements and total operations and is also one of the nation's busiest General Aviation airports.

JWA has an annual budget of approximately $200M and operates as an enterprise fund self supported/funded agency and receives no monies from the County's General Fund. These revenues are to operate and optimize the Airport, repay bonds, fund capital improvements, maintain assets, and support aviation planning.

  • Vision: To be a world-class aviation gateway for business and leisure travel.
  • Mission: To plan, direct, and provide high-quality aviation services and facilities for Orange County in a safe, secure, and efficient manner.

For more information click here John Wayne Airport
For more information click here County of Orange

The Airport Director's Office provides executive leadership for John Wayne Airport. The Director's Office is also home to several units that support the Airport and/or have an Airport-wide impact. These additional units include Quality Assurance and Compliance and Insurance. The Director's Office also has dotted-line oversight of the JWA County Counsel and Human Resource Services teams.

John Wayne Airport (JWA) has an exciting opportunity to work as a Risk and Insurance Manager in the Airport Director's Office. The Airport's Risk and Insurance Manager reports to the Quality Assurance and Compliance Manager. The Airport Director's Office seeks a highly motivated, collaborative, effective communicator, and results-oriented professional to provide value-added services. The candidate will perform analytical work and supervise two staff members responsible for coordinating insurance compliance for ground transportation, general aviation, construction, and all leases, licenses, permits, and operating agreements. The candidate will provide input into the Airport's management objectives and select methods to address an insurance problem or issue, subject to the constraints established by the County of Orange's risk management objectives and direction. The position serves as the primary point of contact for all Airport risk and insurance matters. This includes working with CEO Risk Management and the Airport's insurance carriers to manage the Airport's Liability and Property insurance programs.

The duties and responsibilities of this position include, but are not limited to, the following:

  • Establishes insurance criteria, gathers information and/or leads the information-gathering process, analyzes data, and uses technical and analytical expertise to develop findings and provide risk and insurance recommendations to higher-level staff.
  • Administers the Airport's insurance program; plans and conducts studies, surveys, training sessions, and investigations; and/or administers insurance program budget and procurement activities.
  • Ensures compliance with regulatory and insurance standards through implementing, monitoring, and auditing policies, procedures, systems, programs, and practices.
  • Administers risk reviews which may include civil claims and lawsuits; and/or insurance topics; provides recommendations and/or consultations for work accomplishments, preventive/corrective actions, and/or next steps.
  • As assigned, supervises transactional, investigatory, or processing operational insurance activities performed by non-exempt staff; assists with overall operational management of the insurance work unit, including the identification of business processes and opportunities for continuous improvement, drafting of operational policies and procedures, and/or measurement and analysis of performance indicators.
  • Researches and develops original reports, materials, presentations, investigation reports, and/or other documents; serves as a technical subject matter expert; reviews materials prepared by others; makes presentations, as assigned.
  • Responds to inquiries from County of Orange staff, vendors, the general public, and/or external agencies; troubleshoot program-related operational issues; when required, attend mediations, mandatory settlement conferences, and trials; and facilitate and/or attend meetings.
  • Supervises insurance staff, including preparing performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.

The ideal candidate will have four (4) or more years of progressively responsible experience in Commercial Property and/or Casualty Insurance. Solid understanding of risk management principles and loss control strategies as well as demonstrated management capabilities are preferred. Aviation industry or Public Entity experience is a plus.

While not required, the ideal candidate will possess at least a Bachelor's degree from an accredited college. Coursework, training, and/or experience in commercial insurance standards, operations, and applicable regulatory requirements are highly desirable. Insurance, Risk Management, Loss Control, or other related licenses/certifications would be a plus.

In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:

Professional and Technical

  • Skillful use of project management tools and techniques to plan, organize, resource, inform, and ensure complex projects and systems meet deadlines.
  • Understanding of Risk Management principles in order to analyze contract scopes of work and assess the risks involved.
  • General knowledge of the insurance industry and safety management best practices. Strong working knowledge of Property & Casualty Insurance, policy and endorsement forms, and insurer ratings.
  • Familiarity with insurance claims handling process.

Leadership and Management

  • Build effective working relationships inside and outside the organization.
  • Lead confidently by taking personal responsibility for decisions and actions. Demonstrate the ability to lead and inspire people outside the direct chain of command willingly through complex regulatory requirements.
  • Display departmental and/or County's perspective in dealing with issues.


  • Works collaboratively with direct reports to align personal development and goal achievement with business objectives and the County's vision.
  • Assists employees in defining and following through with actions that support performance and personal development.
  • Tailors developmental suggestions (e.g., training, learning opportunities, key experiences) to fit individual, team, and organizational needs.
  • Effectively manages all aspects of the County's performance management system within established time frames

Effective Communication

  • Present ideas and complex material clearly, concisely, logically, and persuasively both orally and in writing.
  • Communicate effectively with all organizational levels.
  • Listen actively and build consensus among diverse groups to meet business objectives.
  • Promote open, candid information sharing across organizational boundaries.
  • Ensure timely, appropriate communication with internal and external stakeholders.
  • Readily and routinely share technical knowledge with others.

Problem Solving and Analysis

  • Accurately identifies issues, impacts, and solutions.
  • Researches, organizes, accurately interprets, and applies relevant data.
  • Exhibits innovation and creativity in identifying and resolving problems as they occur.
  • Works effectively in group problem-solving situations.
  • Conducts analysis of issues and data to support and provide input to programs and policy decision-making.
  • Develops, establishes, and implements procedures.

Planning and Organization

  • Effectively prioritizes work and meets established deadlines.
  • Sets project goals and objectives aligned with departmental and/or County's priorities.
  • Plans for acquiring resources needed for project completion.
  • Integrates changes smoothly.
  • Assigns work to project team members, establishes expectations, and monitors activities.

Please click here to view the minimum qualifications for Risk Management Administrator.

Employees must clear a background check, which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA) check, and Security Threat Assessment (STA) check. Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment. Airport Access Badge must be maintained and renewed every two (2) years.

The successful candidate must possess, and maintain, a valid California Driver's License, Class C, or higher, by date of appointment.

Physical Requirements
Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. May be required to possess one or more of the following: the ability to climb, bend, stoop, twist, and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.

Mental Requirements
Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy, and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Environmental and Working Conditions
Function effectively in a standard office environment. May be required to function in one or more of the following: uneven terrain, construction sites, inclement weather, and heavily populated airport terminals.

Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.

Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

Application Screening | (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications listed in the job bulletin will be referred to the next step.

Structured Oral Interview | SOI (Weighted 100%)
Candidates will be interviewed and rated by an oral interview panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list.

Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.

Email is the primary form of notification during the recruitment process. Please, ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

Click here for additional Frequently Asked Questions. For specific information regarding the recruitment, please contact Simran Bhutani at Sbhutani@ocair.com or by phone at 949-252-5174.


Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Closing Date/Time: 5/29/2023 11:59 PM Pacific

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