Professional Development Learning & Content Design Director
Under the supervision of the Senior Director, Meetings and Professional Development, this role will lead the development, implementation, and maintenance of a strong curriculum of professional development content topics for members and their employers. This role is also responsible to identify, curate, and secure engaging, effective, and innovative learning and educational solutions for members of the SOA and their employers. Will work with others on staff to offer this content using a variety of on-demand and digital delivery methods, with particular emphasis on a digital-first approach. Will be responsible to develop and expand online learning center and build a team to support this area. This will be a unique opportunity to start and grow a function within a dynamic association. Will work closely with SOA member employers via our engagement programs to ensure their professional staff learning needs are met.
- Partner with actuarial subject matter experts, key volunteers, and internal staff to identify learning outcomes, design, and maintain a professional development educational curriculum for members and their employers. This curriculum will drive choices of topics and delivery modes for the professional development offerings of the organization.
- Be the spokesperson for the SOA's online learning center and collaborate with other SOA staff to begin to promote our programs and be responsible to increase the revenue from the learning center.
- Working with other staff, will build relationships with SOA member employers focused on learning, understanding, and responding to their staff professional development needs. Will leverage the Professional Development Leadership Network (PDLN) group, Employers Council, and other relationships to understand and develop deep insights into employer professional development needs.
- Create and negotiate partnerships with a variety of educational content providers to source and provide educational materials, programs, courses, and learning opportunities for members and their employers.
- Coordinate with the PDC (Professional Development Committee), market research, and other sources of information to identify gaps in current SOA and market professional development offerings. Build and implement plans to provide content and educational experiences that close these gaps.
- Work closely with the Business Development/Sales staff Lead to identify and understand employers' Professional Development needs and convert them to new program offerings.
- Work closely with Product Development & Innovation and other key stakeholders to identify, develop, test, and implement new innovative learning & development experiences for members and their employers.
- Recommend, design, and monitor measurements of the effectiveness of learning initiatives and their adoption and success with member and employer audiences. Evaluate and interpret the results of these measures and plan effective responses to them.
- Proactively engage in external research, and knowledge sharing to stay current on on-demand, digital learning and development and learning curation trends and best practices. Involvement in relevant professional societies focused on professional learning and development issues and practices will be especially important.
- Perform as a team member while executing duties.
- Understand the policies and guidelines of the SOA and ensure volunteers and presenters have the information they need to understand and comply. This would apply to copyrights, reproductions, speakers' fees, and reimbursement.
- Engage the appropriate members of the program team to resolve any issues on behalf of the volunteers.
EDUCATION AND EXPERIENCE REQUIRED (an equivalent amount of training, education and experience will be considered)
- Bachelor's Degree in Instructional Design, Training & Development, Adult Learning, Project Management or equivalent practical experience. Advanced training or education (e.g., a Masters in Instructional Design or Adult Learning) would be a bonus.
- Experience in planning Professional Development programs and knowledge of effective learning and development methods is required. Especially valuable will be direct experience in the development and implementation of technical professional development curricula and educational or development plans for adult learners. Prior experience with these topics in other professional society or university settings would be extremely helpful.
- Strong familiarity and experience with the field of adult learning and development, including especially online and on-demand courses, educational providers, and the experience of using these services.
- Experience working with subject matter experts and program stakeholders to design curriculum and learning programs for a curriculum.
KNOWLEDGE, SKILLS AND ABILITIES including competencies that may be representative but not all inclusive of those commonly associated with this position.
- Strong affinity and passion for and knowledge of technology and digital offerings of professional development and continuing education systems.
- Able to prioritize in complex, fast-paced work environment.
- Provide excellent service and teamwork with staff, members, and volunteers.
- Demonstrated consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail.
- Effective negotiating skills.
- Strong verbal and written communication skills and collaboration skills. Possess collaboration skills to take ideas and input from multiple sources and synthesize them into effective learning solutions.
- Work effectively independently and as a member of a team.
- Ability to provide timely and accurate follow up on assignments.
- Ability to recognize compelling content with high potential to engage learners
- Ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines while maintaining high-quality work.
- Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex situations.
WORK ENVIRONMENT (environmental and atmospheric conditions commonly associated with the performance of the functions of this job.)
- Work from both a home and Office environment. Position will be "hybrid" requiring time in the office as well as working remotely.
- Some overnight travel is required.
EQUIPMENT USED TO PERFORM THE JOB (may be representative but not all inclusive of those commonly associated with this position.)
- Standard office equipment
- Personal computer and printer
- MS Office (Word, Excel, PowerPoint, Outlook)
We are currently working remotely, but will be moving to a hybrid work model in December. Our future plans for growth include the opening of a Chicago office.
The SOA will provide equal opportunity to all employees and applicants for employment regardless of actual or perceived race, color, religion, age, sex, pregnancy, national origin, ancestry, disability (mental or physical), genetic information, military or veteran status, marital status, order of protection status, gender identity, sexual orientation or any other category protected by applicable law. Such action shall include but is not limited to: initial consideration for employment; job placement and assignment of responsibilities; performance evaluation; promotion and advancement; compensation and fringe benefits; training and professional development opportunities; formulation and application of human resource policies and rules; facility and service accessibility; and discipline and termination.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.